ERIC DOROAN
edoroan@gmail.com
Fifteen
successful years in the Information Technology field, focusing on database
administration, systems administration, and application integration and
implementation. Broad
knowledge base of the PeopleSoft ERP product suite from which to draw upon.
Experienced in the full implementation life cycle. Participated in development
activities, system testing and tuning activities through to implementation and
post implementation support. Mentored clients and team members in various capacities enabling
them to become more successful. Reputation for establishing productive relationships with both
technical and non-technical users.
Kelly Services, Troy,
Mi 2006-2008
International Staffing
Company
PeopleSoft
Administrator providing development, implementation, and support expertise to
various teams within Kelly Services to ensure seamless release delivery and
infrastructure maintenance and support.
· Performed the role of
lead PeopleSoft Administrator. Provided PeopleTools
product support expertise, as well as development, testing and migration
support to development and
Kelly Services to ensure seamless release delivery and stable production and
non production technical infrastructures.
· Defined and developed
a release management process for 40+ PeopleSoft
HR/FN environments with
to meet the specific object migration needs of both development and quality
assurance teams. Responsible for migrating all objects and work packages
from DEV thru to PROD, including synchronization tasks for all "one
off"
environments not on the defined migration path.
· Performed audit and
quality assurance reviews for all active deployment
objects, to validate that they resided in approved environments. This
extended review went beyond
system objects that were migrated at the request of one of our support
teams.
· Provided cross
training for team members on all three PeopleSoft
applications and in PeopleTools. Collaborated with Middleware, Windows, and
DBA staff to better understand how to support and manage the
technologies used by the PeopleSoft application. Transferred knowledge back
to those same teams on PeopleSoft/Oracle specific technology.
· Maintained a strong
working relationship with development and production
support teams to ensure that all new code was bundled efficiently and
complete for a particular work package. This helped to create more open
partnership between development, infrastructure and production support
teams.
· Participated in the
design discussions and testing of multiple components
of the architecture during various performance and process improvement
initiatives. These initiatives included but were not limited to legacy
conversion to PeopleSoft, streamlining code migrations, and simplifying the
environment synchronization for configuration data.
ORACLE formerly
PeopleSoft, Detroit, Mi 2000-2006
Leading international
ERP software company.
Oracle acquired PeopleSoft in January of 2005.
Maintained PeopleSoft environments for European Global Support Center,
Development, QA, and Translations teams. DBA / System Administrator for Oracle and
· Supported eight
European offices, which included Global Support Center for
· Provided cross
training for new team members on different PeopleSoft applications, internal
processes and client management which better enabled our team to provide
seamless coverage and support to our customers.
· Created environment
matrix for
· Created processes to
take advantage of local time differences which minimized downtime to our
customers and maximized the global geographical distribution of our team.
PeopleSoft,
Cologne, Germany
Maintained PeopleSoft environments for
European Global Support Center, Development, QA, and Translations teams. DBA / System Administrator
for Oracle and
· Developed training in
environments and tools for new customer support analyst resulting in
significantly increasing their productivity and enhanced the relationship
between teams.
· Upgraded both
hardware and software on all development servers in the Munich site without any
downtime for developers.
SELF EMPLOYED, Professional IT Consultant 1999
Provided consulting
services to
· Created program to
extract data from existing PeopleSoft HR system and proprietary benefits system
for interface to new payroll system for over 10,000 employees. New payroll interface reduced processing time
by over 45%.
SELF EMPLOYED, Professional IT Consultant 1998
Provided consulting
services to PeopleSoft Global Support Center
Served as key team
member for creating, implementing, and maintaining environments for US Global
Support Center. Provided training and
documentation for customers and team members on new processes and environment
tracking system.
LITTON /
Full
service consulting company specializing in PeopleSoft implementations.
Provided experienced
DBA services for PeopleSoft implementations. Strong real world
experience in the full DEV-TEST-PROD life cycle. Mentored client DBAs, System Administrators,
and Power Users on PeopleSoft and how it pertained to their roles and provided
a balanced foundation for supporting the new system.
LOCKHEED MARTIN Orlando, FL
QUALCOMM, San Diego,
CA.
AMERICAN COMMUNICATION NETWORK,
SYBASE INC.
Emeryville, CA 1993–1997
Leading database and
middleware software manufacturer
Responsible for all
DBA functions on selected corporate database servers. Specific duties included: upgrades,
performance analysis, tuning and optimization, security and user account
management, backups and recovery, regular maintenance, trigger and stored
procedure change control, application quality reviews and new application
database implementations. Administrator for selected NT servers. Administered
accounts, trusts, login scripts, backup and recovery, maintained software
releases, new software installation, security and weberver administration.
Eric Doroan Page
3
Database
Administrator (continued)
Responsible for supporting HRMS, Payroll,
Stock Administration, Travel, Financial Data Warehouse applications and
reporting and interface programs and processes.
BA, Social Sciences,
Washington State University, Pullman, WA 1994